Alexandria – Mr. Anthony (Tony) Knight, Director, Stakeholder Outreach and the Patents Ombudsman Program of the United States Patent and Trademark Office (USPTO) was a guest speaker during a recent CLE seminar hosted by OLIFF PLC. Tony gave an insightful presentation about the Patents Ombudsman Program.
“I want to thank Tony very much for coming over and doing this and we really salute you and the Patent Office for this kind of dialogue. We pride ourselves in our relationship with the Patent Office and this is a big step forward from our standpoint to keeping these lines of communication open.”
– Jim Oliff
The Ombudsman Program was initiated in 2010 as a way for the USPTO to improve customer service and enhance the USPTO’s ability to assist applicants and their representative with issues that may arise during prosecution of a patent application: “[W]hen there is a breakdown in the normal application process, including before and after prosecution, the Patents Ombudsman Program can assist in getting the application back on track.”